YOUR SALES FLOOR manager has more responsibilities than any other employee in your organization. First, they don’t have an office, and they don’t live in the back of the store. Their office is the sales floor, and their top responsibility is store floor awareness – what’s happening on the sales floor. Who’s waiting on whom, do they need an assist, has that client been greeted? They are responsible for training the sales staff in all areas of salesmanship, product and gemological knowledge, inventory, and teamwork. Their No. 1 priority is the client and their No. 1 asset is their […]
