It wasn’t long ago that there was only one way to deliver sales training: instructor-led in the classroom. Sure, there might have been computer-based training solutions that were reasonably useful even 20 years ago, but it wasn’t until recently that effective blended delivery approaches became commonplace. Delivering learning through multiple modalities has two effects: It makes the training more engaging. It has a cumulative effect on learning. In recent years, web-based tools and strategies (think video, gamification, and digital simulations) have made training more engaging and fun. If you’re not using these, you should. However, they’re not the only […]
