You walk into the office on Friday and the majority of your sales team is on the couch, staring at their phones. One person straggles in over 20 minutes late; there’s another actually engaging with customers; and — like clockwork — two people call out sick. You’d be mad if you weren’t already so desensitized to the situation. I’ve worked with a lot of sales managers, team leads and business owners who are convinced their sales teams are just plain lazy, describing this exact scene. “They don’t want to work,” they say. “All they want to do is sit […]
