Cactus Creative Studio/Stocksy Summary. Particularly during the pandemic, when face-to-face visits with customers have been constrained, inbound selling in calls centers has become more important to company revenue. New research uses recordings of millions of such calls, analyzes the way… The inbound call center has always been a significant revenue channel for B2C companies in industries like financial services, insurance, home services, travel, and retail — to name just a few. While the quest for higher sales conversion rates is nothing new for these organizations, this effort has taken on new urgency during the pandemic as companies look to […]
4 Behaviors that Boost Inbound Sales
- 4 Trends Driving Digital Adoption in 2021
- How to Increase Sales Through Online Communication Skills Training