If you work in retail sales, you have to care about your customer first. If you start with what they — as a visitor to your Planet Furniture or Planet Lighting — are experiencing and if you are aware of their unasked questions, you’ll make more sales. To that end I’ve come up with this handy infographic to illustrate and help you with your retail sales training. The first question a customer will ask themself: Do I like what I see? All of your marketing and word-of-mouth ends as they step through your doors. That means you want the […]
