Nothing will entirely replace meeting face-to-face, particularly when it comes to IT training and sales. After all, you’re dealing with complex solutions in precise applications. That requires seeing a product in action, demonstrated in real-world scenarios and hands-on test drives.…
Years ago, I was responsible for running a bank’s mail operations in Boston, New York, and New Jersey. It was a challenge running three operations in three different cities. But the Delta Shuttle ran 12 times per day and I…
No matter what their role is, proper training sets workers up for success in their jobs. This is especially important for sales teams; it can be difficult for any sales representatives to delve into cold calling and closing sales at…
Brad Stevens is an Entrepreneurs’ Organization (EO) member and president-elect of the EO Atlanta chapter. He’s an author, speaker, career entrepreneur and founder and CEO of Outsource Access , which provides highly vetted and trained virtual assistants from the Philippines…
Travel Outlook is using this quiet phase to upskill its call center team by scheduling additional private, live webcam training with Kennedy Training Network. 4.21.2020 Travel Outlook premium reservation call center , a virtual hospitality company specializing in voice reservations…
As the global Covid-19 pandemic continues, small businesses, in particular, are feeling the effects of the major shifts caused by quarantine, isolation, and stay-in-place orders. Some verticals, such as eCommerce, social media, news, and gaming are way up, along with…
Up your weekly communication and leadership, and watch your team’s results soar! As a leader of your team, region or brokerage, your agents need direction, guidance and leadership now more than ever. Many of them are used to seeing you…
Last week I published a piece on how medium- and heavy-duty truck parts sales professionals employed by dealers and independent distributors can use their time at home and in isolation during the COVID-19 coronavirus pandemic to beef up their product…
We are truly living in unprecedented times. Just a month ago, few were talking about wearing masks in public or wondering when the federal relief check would be hitting their bank account. It seems like a world away now with…
Whisper Hill Farm’s Mandy Pope remains excited by $8.2 million yearling purchase America’s Joy , providing a glimpse Tuesday into the process of readying the filly for the racetrack and a glimpse into her demeanor. Pope purchased America’s Joy, now…
